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How to reach the desk that handles requests, and what to send with one.

Send a message

Fields with an asterisk must be completed.

Answers are returned by email.

How Requests Are Handled

Include the machine make, model, working volume and the standard the certificate should reference. Note whether the last certificate showed any out-of-tolerance condition. Scheduling follows a returned quotation, before any work begins. Do not ship a machine or request a technician's arrival before a quotation is accepted — scheduling and travel terms are confirmed in writing first.

Contact Details

Straightforward questions are answered by return. Anything requiring a price is passed to the quotation desk and comes back in writing. The request a quote page lists what to include — send that much and the first reply is the quotation itself.

What to Include

The desk that handles requests receives everything sent through the form above. A written request is answered more quickly than a conversation, since the detail is already attached. Reference numbers should accompany any message about work in progress.

Have an item to price?

Send the item, the measurement points, the tolerances and the turnaround needed; the quotation follows in writing.